Service 03
Water source heat pumps are our kind of problem.
Many shops will not touch a water source heat pump. They are tucked above ceilings and inside closets, tied into a building loop, and every one affects its neighbors. We work on them every week.
- Unit types
- Ceiling, vertical stack, console
- Buildings
- High-rise office, condo, mixed use
- Loop side
- Valves, hoses, strainers, flow
- Replacement
- Like-for-like and retrofit chassis
Scope
Common water source heat pump failures
A WSHP fault can start in the unit or in the loop that feeds it. We check both.
High or low pressure lockouts
Often a water flow problem: closed valves, plugged strainers or a fouled coaxial coil.
Leaking hoses and fittings
Aging hose kits and valves are the leading cause of water damage from these units.
Failed compressors
Common in units that have run for years with poor flow or dirty filters.
Reversing valve faults
A unit that cools but will not heat, or the reverse.
Condensate overflow
Blocked drains and failed pans in units above finished ceilings.
Noise complaints
Worn blower motors and compressors in occupied spaces.
Approach
What we do
If you are managing dozens or hundreds of heat pumps on one loop, we can work from your unit list and add to it, so every repair builds a clearer picture of what the building will need next.
- Unit-level repair. Compressors, reversing valves, boards, blower motors and refrigerant circuit repairs.
- Water-side service. Hose kits, isolation and balancing valves, strainers and coil cleaning.
- Replacement in place. New units or replacement chassis fitted to the existing cabinet, risers and ductwork.
- Building-wide surveys. A unit-by-unit condition report so you can plan replacements by floor or by stack.
- Coordination with engineering. We work with your building engineer on loop shutdowns, access and tenant notices.
- Records per unit. Location, model and work history kept so the next visit starts informed.
Process
How the job runs
Locate and identify
We confirm the unit, its riser and how it is isolated.
Test air and water side
Pressures, temperatures and flow, not only the thermostat.
Repair or replace
Done with the loop and neighbors in mind.
Verify and log
Operation confirmed in both modes and recorded.
Questions
Water Source Heat Pumps: common questions
Can you replace a heat pump in a finished ceiling or closet?
Yes. That is where most of them are. We plan the access, protect the space and fit the new unit to the existing water, duct and electrical connections.
Do you work on vertical stack units in condos?
Yes. Stack units often allow a chassis replacement that reuses the cabinet and risers, which avoids opening walls.
Which brands do you service?
ClimateMaster, WaterFurnace, Florida Heat Pump (Bosch), McQuay and Daikin, Trane, Carrier and others. Older and discontinued models included.
Do I need to shut down the whole loop?
Usually not. If the unit has working isolation valves, we shut off only that unit. If the valves have failed, we coordinate a short planned shutdown with building engineering.
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View →Request service
Tell us what the building needs.
Call or text and you reach us directly, not a call center. Most requests get a reply the same day.
(818) 299-0707Call or text · [email protected]